At EPIC Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us. By using our website or mobile app, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you visit or shop with us:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Account Information: Login details if you create an account.
  • Order Information: Purchase history, order details, and delivery preferences.
  • Usage Data: Information about how you use our website/app, such as IP address, browser type, device type, and browsing activity.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to your inquiries.
  • Improve our website/app, products, and services.
  • Send you updates, promotions, or offers (only if you have agreed to receive them).
  • Prevent fraud, protect security, and comply with legal requirements.

3. How We Protect Your Information

We take reasonable steps to protect your personal data from unauthorized access, loss, misuse, or disclosure. Payment details are processed securely through trusted payment gateways, and we do not store sensitive card information.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Service providers (e.g., payment processors, delivery partners) to complete your orders.
  • Legal authorities if required by law.

5. Cookies & Tracking

Our website/app may use cookies and similar technologies to improve your shopping experience, remember preferences, and analyze site traffic. You can choose to disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You may:

  • Access, update, or correct your personal information.
  • Request that we delete your data (unless required for legal or business purposes).
  • Opt out of receiving marketing communications anytime.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 [email protected]